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WHO WE ARE

The National Health Insurance Authority (NHIA) is an agency of the government of The Bahamas, established under the National Health Insurance Act. In 2017, we started on a journey to deliver accessible, affordable, and quality healthcare for the benefit of all Bahamians. To date, we have enrolled over 100,000 persons into the program and this number continues to grow while maintaining patient satisfaction rates over 90% by offering a suite of Primary Care benefits, leveraging an expansive provider network, and implementing a modern electronic health record (EHR) with telehealth capabilities.

Bahamian citizens and residents can enroll online, over the phone, or in-person and must have a valid NIB Smart Card. Enrolled individuals become NHI Beneficiaries by selecting their preferred Primary Care Provider, and receive services at no cost at the point-of-care.

The next step in our journey towards Universal Health Coverage (UHC) is the Primary Care Transformation Initiative (PCTI). This initiative will integrate the public primary healthcare system, implement pragmatic reforms to private insurance, and provide every eligible person with a single Electronic Health Record.

Our goal is to standardize, modernize, and optimize primary care in The Bahamas and establish a strong foundation on which we can sustainably expand what is covered under the program. We will remain steadfast in our commitment to the health and economic prosperity of The Bahamas on our journey to achieving UHC.

To enroll call us (242) 396-8500OR ENROLL ONLINE

BENEFICIARIES

PHYSICIANS

PRIVATE FACILITIES

LABS

NHI Bahamas Primary Care

    • Paediatric Care

      Paediatric Care

      Our goal is to provide patient-centred medical care for all patients.

    • Cancer Prevention

      Cancer Prevention

      Effective and affordable treatment for non-life threatening illnesses.

    • Maternity Care

      Maternity Care

      Offers a wide array of reliable lab and diagnostic imaging services.

Benefits Package

Know what's included...

NHI Bahamas, in its inital phase of coverage, includes Primary Care services. Beneficiaries do not have to pay at the point of care for covered services. This means that there are no copays nor deductibles. Here are some of our services:

  • Annual Physicals
  • Immunizations
  • Prostate Screening
  • STD Screening
  • General Sick Visits
  • Pap smears
  • School Physicals
  • General Lab Work

What do people say?

Patient Satisfaction Survey

We want to hear from you!

NHI Bahamas conducts regular patient satisfaction surveys as they provide us with valuable insight into the patient experience. These surveys help us to make informed decisions that will make the program a success for both the government and our beneficiaries.

We have received very positive feedback from over 10,000 beneficiaries who were surveyed in 2018 and 2019 and we aim to survey our beneficiaries on an annual basis. We have heard:

My NHI doctor cares about my health 95%
Scheduling my appointment was quick and easy 90%
I would recommend NHI to my family and friends 95%

Primary Care Transformation Initiative

Bringing together the public and private Primary Care delivery networks under a common and comprehensive model.

LEARN MORE

Digitizing Healthcare

An electronic health record is not just a computerized version of your paper chart. It’s a digital record of your health information that can provide your care team with comprehensive health information about you.

ABOUT EHR ABOUT TELEHEALTH

Physicians & Labs

Our Primary Care and Laboratory Providers play a pivotal role in shaping a health care system that is modern, affordable, and accessible. Click the link below to see our list of registered physicians and labs.

PHYSICAN & LAB NETWORK

PASSIONATE

PROGRESSIVE

PARTNERSHIP

INTEGRITY

RESPECT

Meet the Executive Leadership and Management Team

Please call or visit our office for enrollment or any other program inquiries. (242) 396-8500

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